Privacy Policy
Effective Date: [11/02/2026]
The Outdoor Culture (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website https://theoutdoorculture.co.ke (the “Site”).
This Policy is prepared in accordance with the Kenya Data Protection Act, 2019 and other applicable data protection laws.
1. Information We Collect
a) Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
Create an account
Place an order or make a purchase
Subscribe to our newsletters or marketing communications
Contact us via forms, email, or customer support
Leave comments or reviews
This information may include:
Full name
Email address
Phone number
Billing and delivery address
Payment-related information (processed securely via third-party payment providers)
Account login details
b) Automatically Collected Information
When you visit our Site, we automatically collect certain information, including:
IP address
Browser type and version
Device information
Pages visited and time spent on the Site
Referring URLs
This information helps us understand how visitors use our Site and improve user experience.
2. Comments and Reviews
When visitors leave comments or product reviews on our Site, we collect the information provided in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection and site security.
Where applicable, an anonymized string (hash) generated from your email address may be used to display a profile image associated with your comment through a third-party avatar service. This process does not disclose your actual email address and is used solely to enhance the visual presentation of comments. Once your comment is approved, your profile image (if available) may be visible to the public alongside your comment.
3. Media Uploads
If you upload images to the Site (for example, reviews or profile photos), please avoid uploading images containing embedded location data (EXIF GPS). Visitors to the Site may be able to download and extract such data from images.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site.
a) Comment Cookies
If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience. These cookies last for one (1) year.
b) Login Cookies
A temporary cookie is set on the login page to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Login cookies last for two (2) days.
Screen preference cookies last for one (1) year.
If you select “Remember Me”, your login will persist for two (2) weeks.
Logging out removes login cookies.
c) Publishing Cookies
If you edit or publish content, an additional cookie is stored in your browser. This cookie contains no personal data and expires after one (1) day.
You may disable cookies through your browser settings; however, some features of the Site may not function properly.
5. Embedded Content from Third-Party Websites
Articles or pages on our Site may include embedded content (such as videos, images, or articles). Embedded content behaves in the same way as if you visited the external website directly.
These third-party websites may:
Collect data about you
Use cookies
Embed additional tracking tools
Monitor your interaction with the embedded content
We are not responsible for the privacy practices of third-party websites.
6. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Deliver products to you
Communicate with you about orders, accounts, or inquiries
Improve our website, products, and services
Send promotional or marketing communications (where consent is provided)
Prevent fraud, unauthorized access, and security threats
Comply with legal and regulatory obligations
7. Sharing of Personal Data
We do not sell or rent your personal data. We may share your information with:
Trusted service providers (payment processors, delivery partners, hosting providers)
Legal or regulatory authorities where required by law
If you request a password reset, your IP address will be included in the reset email for security purposes.
8. Data Retention
Comments and their metadata are retained indefinitely to help recognize and approve follow-up comments automatically.
Account information is retained as long as your account remains active or as required for legal, tax, or administrative purposes.
Transaction records are retained in accordance with Kenyan legal and financial record-keeping requirements.
9. Your Data Protection Rights
Under the Kenya Data Protection Act, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your personal data (subject to legal limitations)
Object to or restrict processing of your data
Request a copy (data portability) of your personal data
To exercise these rights, please contact us using the details below.
10. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services. Some data may be processed outside Kenya by third-party service providers, subject to appropriate data protection safeguards.
11. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
The Outdoor Culture
Website: https://theoutdoorculture.co.ke
Email: info@theoutdoorculture.co.ke
